Privacy Policy

American Hearing Aid Associates is strongly committed to the privacy of our consumers regarding their personal information.  The following describes our the type of information we gather about the consumers through our web sites and the methods in which they are used.

Your Consent to this Privacy Policy

By using our web site, you signify that you agree with the terms of our current Privacy Policy as posted in this area of the site.  If you do not agree with the terms described within this policy, please don’t include any personal information when prompted throughout the site.  If you have any questions or concerns about our privacy policies, please email us at webmaster@ahaanet.com

Please be advised that if you choose not to provide information in specific areas of the site, you may not be able to complete certain functions.  If you wish to complete these functions over the phone, please contact us per the information as described below.

Collection of Standard Internet Information

The company automatically collects and stores information about visitors when they visit our web sites.  This information is standard with most websites and is contained within the server log files and reported to AHAA employees through various methods.  The information collected is as follows:

Collection of Personal Information

You may decide to send information, including personally identifying information. The information determined to be “personal information”, information that can identify you as a unique person such as your name, street address, credit information, health conditions, etc. will be maintained for the purpose of our records.

The information you supply to American Hearing Aid Associates or it’s affiliates, through a secure web form, standard form, or mail message, is maintained by the company for the purpose of processing your request. 

These sites may also collect information from you about third parties (refer a friend program).  This information is stored only for the purpose of fulfilling that request and will not be used other than for that purpose unless permission is granted from the third party.

How we use the information

The personal information supplied to us will be used primarily to support your request, if your are requesting to meet with an audiologist, your name and contact information will be forwarded to an audiologist or ENT practitioner in your area.

If you join to receive email newsletters, you may opt out of receiving those newsletters at any time.

At times we may have third parties analyze our data to provide statistical and benchmarking analysis on the information.  This information is used to improve our services and help us better support the customer.

The site measurement statistics may be used to personalize your web site experience, as well as to evaluate and aggregate the statistics about the usage of our web site.  This information however, is down anonymously without linkage to the visitor.

Other Information we may collect

With respect to cookies, we will store information regarding your visit in cookies that exists on your machine.  The cookies themselves will assist us in your purchasing process and help us create a personalized experience for you.

Security of Information

We take reasonable precautions to keep your personal information secure.  All personally identifiable information is subject to restricted access to prevent unauthorized access, modification or misuse.  We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Where confidential information (financial, or health) is collected, we will transfer you to secure web pages that utilize valid SSL Certificates to encrypt your information

Changes in our Policy

American Hearing Aid Associates reserves the right to change or remove this Privacy Policy at our discretion.  We will post any new policy here, and we encourage you to visit here frequently to stay well informed of any changes.

Whom to Contact

If you have any questions or comments regarding our privacy policy please contact us in one of the following ways:         

  Mail: 

American Hearing Aid Associates
Attn: Customer Service
1380 Wilmington Pike
West Chester, PA 19382

            Phone:  1-800-984-3272

            Email: webmaster@ahaanet.com

In most cases we will respond within 24 to 48 hours.