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Loss and Damage Insurance - American Hearing Aid Associates

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Loss and Damage Insurance - FAQs

If your concerns are not answered below, please feel free to contact us. We will be glad to help you in any way.

 
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    When Do I Have to Apply for This Coverage?

      Coverage can be purchased anytime up to 90 days after purchase of your hearing aid. If you apply after 90 days from date of purchase, a signed and dated letter from your dispenser stating the condition of your hearing aid must accompany your check and application.

    If I Have a Damaged Hearing Aid, What Do I Do?

      If your hearing aid is accidentally damaged, obtain a claim form from your dispensing office/clinic or contact our office (1 800 821-5471). Mail the completed claim form and damaged hearing aid to Midwest Hearing Industries, Inc. We will repair it and return it to you or your dispensing office/clinic.

    Will My Coverage Continue after My Hearing Aid is Repaired?

      Yes, until expiration or termination of your certificate.

    If I Have a Loss, What Do I Do?

      Should your hearing aid be lost or damaged beyond repair, obtain a claim form from your dispensing office/clinic or contact our office (1-800-821-5471). Complete the claim form and mail it to our office. In the event of an in the ear or canal aid, an ear impression and audiogram must be sent with the claim form. We will replace it with the same make and model if available; otherwise it will be replaced with a like kind.

    Will My Coverage Continue on My Replaced Aid?

      No, a completed new application and proper premium will need to be submitted to Midwest Hearing Industries, Inc.

    What if I Want to Cancel This Insurance?

      Return the certificate of insurance to Midwest Hearing Industries, Inc., with a written request for cancellation. Cancellation by you within 30 days of the inception date will result in the full premium being refunded to you. Any request after 30 days, a minimum premium will be retained. The Insurance Company may cancel by giving you 30 days written notice and refunding the unearned premium on a pro-rata basis.

    Can This Policy be Renewed?

      Yes, approximately 30 days prior to the expiration date, a renewal notice will be sent so you can continue your coverage.

    If I Have a Change in Hearing Aid or Address, Etc., What Do I Do?

      Send written notice of any changes to Midwest Hearing Industries, Inc., as soon as possible. We will make the requested change and mail you an updated certificate.